Frequently asked questions

We collect information from you when you subscribe to our newsletter or fill out a form. On our website, we collects identifiers, such as a real names and/or aliases, postal addresses, email addresses, account names; characteristics of protected classifications under California or federal law. When ordering or registering on our site, as appropriate, you may be asked to enter identifiers such as your: name, e-mail address or phone number. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways: To personalize your experience. (Your information helps us to better respond to your individual needs.) To improve our website. (We continually strive to improve our website offerings based on the information and feedback we receive from you.) To improve customer service. (Your information helps us to more effectively respond to your customer service requests and support needs.) To send periodic emails. (The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.)

Yes (cookies are small files that a site or its service provider transfers to your computer‘s hard drive through your Web browser - if you allow - that enables the sites or service providers systems to recognize your browser and capture and remember certain Internet or other electronic network activity information). We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties enter into written contracts with us prohibiting them from using your personally identifiable information for any other purposes. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.